Refund policy

Return and Refund Policy

At Varnyco, customer satisfaction matters to us. Please review this policy before placing your order.

Return Requests

If your item arrives damaged, defective, incorrect, or incomplete, contact our customer support team as soon as possible after delivery. Include your order number, a description of the issue, and clear photos or videos where relevant.

Eligibility

Return or refund eligibility depends on the condition of the product, the reason for the request, and applicable consumer protection laws. Please contact us before returning an item and wait for return instructions.

Damaged, Defective, or Incorrect Items

Contact our support team with supporting details so we can review the issue and explain the available resolution, which may include a replacement, return, or refund where applicable.

Refunds

Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on your payment provider or bank.

Non-Returnable Items

Some items may be excluded from returns where permitted by law. Any applicable exclusions will be communicated before purchase or when you contact us.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or dispatched.

Contact Us

For return or refund assistance, visit our Contact Us page and include your order number.

This policy does not limit any rights you may have under applicable consumer protection laws.